Privacy Policy
Last update: 26.05.2026
We (also known as "We", "Us", or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy explains how we collect and store the information you provide through our website Fort Credmere (the "Website").
We uphold the following principles:
To be fully transparent about how we process and collect your personal information:
We want to empower you to make informed decisions about how your Personal Data is used and processed. That's why we've created this website. We use various methods and procedures to keep you informed about Personal Data handling and usage.
If we believe you need specific details, we'll provide that information at the appropriate time.
We're happy to answer any questions and provide clarifications regarding any legal limitations on data processing. Please reach out to us via email at: info@fort-credmere.com
Your personal data will be used solely for the purposes outlined in this Policy.
We process your Personal Data for various purposes, including providing you access to our website and connecting you with third-party trading platforms (the 'Services'), improving our site, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal requirements, and conducting administrative and business activities to support the Services.
We also process your Personal Data to better understand your preferences and needs.
To make use of important tools to protect your rights regarding Personal Data:
To exercise your rights, we have substantial resources available. Contact us anytime to request access to your personal data. We can modify or delete it, stop using it for specific or general purposes, or transfer it to you or a third party. We're committed to accommodating your requests.
Protect Your Personal Information:
While we cannot guarantee complete security of your personal data, we assure you that we employ comprehensive methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.
1. The Scope?
This policy outlines the types of personal data we collect from individuals and how we process, share, and protect that information.
This policy applies to information relating to an identified or identifiable natural person. An identifiable individual is someone who can be directly identified or recognized through a combination of information we hold or can access.
We define "processing" as any activity involving the collection or use of personal data, including its management, organization, and storage.
Our services are designed for general audiences and are not intended for anyone under 18 years of age. We do not knowingly collect information from minors, nor do we permit anyone under 18 to use our services. If we become aware of personal data belonging to a child, we will delete it promptly.
2. What Personal Data Do We Have About You?
When you access our services and channels or visit our website, we collect your Personal Data. We may request your Personal Data directly from you in certain situations. In other cases, we gather your Personal Data by analyzing how you use our services or channels, or by receiving information about you from our third-party partners.
3. You are not required to disclose personal information to the company, and there are no adverse consequences if you choose not to.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply us with personal information, we may be unable to deliver our services or allow you to access the website.
4. What kind of Personal Data do we collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, data about your traffic (including IP address, date of access, time of access, and device information), the language you used, software crash logs, the type of browser used, and details about the device you utilized. The information collected is not private information and cannot be used to identify you.
Personal Data We Receive from You: any personal data you provide to us at your own choice when you connect with an online trading platform of a third party through us.
Personal Information You Provide to Third-Party Platforms: this information includes your complete name, address, phone number, and email address, provided specifically to facilitate your trades.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.
The company cannot process your Personal Data without a valid legal basis. The legal grounds that allow the company to process your Personal Data are:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through this website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process your data to serve their legitimate interests. For example, this may include improving Our Services or defending legal claims.
- Processing must comply with legal requirements.
Contact us via email for more details about how we process and protect your information in accordance with legitimate interests.
Below is a list of reasons and legal grounds for how we may use the personal data you provide to us.
Scope
Legal Basis
To share your personal information with third parties upon your request for access to digital trading services
If you request this, we may collect Personal Data from you to forward to third-party companies.
You've consented to the processing of your personal data for one or more of the reasons stated.
2. To address your requests, questions, or concerns
We collect Personal Data to help us respond to any inquiries you may have about our Services.
We need to process personal data to protect the legitimate interests of the Company or a third party.
3. To comply with legal obligations and administrative or judicial requirements, we process your Personal Data as necessary to meet applicable legal standards.
To meet legal requirements, processing is necessary.
4. To Enhance Our Services
We may use your Personal Data to improve and enhance Our Services. This includes collecting reports on any crashes or malfunctions related to the Services, which helps us deliver a better experience for you.
The Company or a third party has a legitimate interest that requires processing of your information.
5. To prevent fraud and prevent misuse of our services
We must process personal data to protect the legitimate interests of the Company or a third party.
6. To perform and manage actions aligned with the requirements of Our Services
This includes back-office functions, business development activities, strategic decision-making, oversight mechanisms, and related operational tasks.
The Company or a third party has a legitimate interest requiring the processing of such data.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different issues.
The Company or a third party may need to process personal information to protect their legitimate interests.
8. To protect our assets, rights, and interests—as well as those of third parties—we have established processes to defend legal claims
We may process your Personal Data to safeguard our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and our terms and policies.
We need to process personal data to protect the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers, such as hosting and storage providers, as well as to analyze user experiences and collect IP address information.
You can request that we share your specific Personal Data with third-party trading platforms. When you do, we will provide your Personal Data to these trading platforms in accordance with their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with related entities or business partners to obtain the resources needed to enhance and improve the products and services we offer.
If required to protect the rights of third parties or safeguard assets, the Company is permitted to disclose Personal Data to regulatory, local, or other official authorities.
We may additionally share your Personal Data with potential investors, buyers, lenders, or other entities within our corporate group in connection with any transaction (including the transfer or sale of Company assets or group company assets) or as part of any merger, restructuring, consolidation, or bankruptcy involving the Company or any other business in the group.
7. Third-Party Cookies and Services
Third-party services, such as advertising and analytics providers, may be utilized on our website. These companies may also use cookies or other tracking technology.
Cookies are small text files placed on your device each time you visit our website. We use cookies to gather information about your preferences and browsing habits, improve your user experience, remember your preferences, and customize the products and services we offer. Cookies are also used for analytics and statistical purposes.
Some cookies we use are session cookies. These are temporary files downloaded to your device that expire when you close your browser. Other cookies are persistent cookies, which remain on your device for an extended period even after you close your browser. Persistent cookies help us recognize you as a returning visitor and allow you to access the website more conveniently.
Types of Cookies:
They may be used by us based on their intended purpose:
The type of cookie
Cookies are essential for our website to function properly
Scope
These cookies are essential for accessing the features you request and navigating our website. We use them to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data properly. This allows you to browse the website, use its features, and return to pages you've previously visited.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm that you're logged in to the site. These are deleted once you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognize you when you visit our site and remember your preferences.
Additional Information
Cookies collect personal data, such as your username and last login date, to verify that you're logged into the site. These cookies are automatically deleted when you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
We use cookies to gather statistical data about website performance and help improve your experience. They also enable us to analyze how our website is being used.
Additional Information
Cookies store anonymous data that isn't linked to any identifiable person. Some cookies are automatically removed when you close your browser, while others remain until you manually delete them.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser's settings. Below are links to guide you through the process for some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, be aware that certain functions or the entire Website's features may not work as expected in such situations.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfill the purpose of processing, as outlined in this Policy, or for longer periods as permitted by applicable law, regulations, and policies.
We'll share your information with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to ensure it remains necessary and relevant.
9. Transfer of Personal Information to Third Countries or International Organizations
Your personal information may be transferred to other countries—meaning your personal data could be sent to a third country (a jurisdiction outside where you currently reside) or to international organizations. We take all necessary steps to protect your personal data and ensure that users can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection for Personal Data transferred under Article 45(3) of Regulation 2016/679 of the European Parliament and Council of 27 April 2016 (the "GDPR").
- The transfer is conducted in accordance with a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was conducted in accordance with standard data protection clauses approved by the EU Commission under Article 46(2)(c) of the GDPR. You can review the clauses approved by the EU Commission at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. For more information, please email info@wealthwaydigital.uk
10. Security of Personal Data
We have implemented appropriate organizational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration. We cannot guarantee that your Personal Data will remain secure without any errors. We are not responsible for indirect, incidental, or consequential damages resulting from the use or disclosure of your Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by third parties, or other circumstances beyond our control. If we are legally required or obligated to share your Personal Data with third parties—such as government authorities—we may do so. However, we cannot control how third parties handle the security of your Personal Data in these situations. Data transmitted over the internet cannot be guaranteed completely secure. The Company cannot ensure the security of Personal Data you send to us through the internet.
11. Hyperlinks to Third-Party Websites
Our website contains links to third-party websites and applications that operate independently of the Company. We are not responsible for how these third-party sites and apps collect or process your personal data. Our privacy policy does not apply to their operations or services.
Before accessing or using any third-party website or application, we recommend reviewing their privacy policies carefully. We also advise you to exercise caution when sharing your personal data with these external platforms.
12. Changes to This Policy
When you visit any third-party websites or apps, we recommend that you read their privacy policies before deciding to access or use them. We also suggest exercising caution when sharing any Personal Data with these platforms.
13. Your Rights Regarding Your Personal Information
You are entitled to request that we verify the accuracy of personal data collected about you, rectify any inaccuracies, and delete all personal data that we are not required to retain. You may also restrict the types of processing we conduct on your personal information.
If you are a resident of the EEA, please refer to this page:
These rights are available to you regarding the information you provide relating to your personal data. You may request to exercise these rights by sending an email to the address below.
Access rights
The Company can verify the accuracy of personal data being processed about you. If accurate, you are able to access your personal data.
The Company will provide an electronic copy of the personal data currently being processed at no charge, though we may charge a reasonable fee for additional copies. The data will be made available electronically upon request.
Your right to access personal data must not conflict with the rights and freedoms of others. If the request would be detrimental to another person's rights and freedoms, the Company may refuse to comply with or limit the scope of the request.
Right to rectification
The Company is entitled to rectify inaccurate personal data. You are entitled to request that any incomplete or inaccurate personal data concerning you be corrected, taking into account the purpose of processing.
Right to erasure
The following reasons apply: (a) Personal data are no longer necessary for the purpose for which they were collected or processed; (b) You withdraw consent and there is no other legal basis for processing; (c) You object at any time to the processing of personal data about you that is based on legitimate interests pursued by us or a third party; (d) Personal data are being processed unlawfully; or (e) Personal data must be deleted to comply with a legal obligation.
This right does not apply if processing is necessary (a) to fulfill a legal obligation required under European Union or Member State law, or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your personal data, you may ask the Company to restrict processing of your personal data.
If you request that personal data be restricted, it may only be retained if you give consent or to establish, exercise, or defend legal rights, or to protect the rights of another individual, or where there is a matter of significant public interest within the European Union or a Member State.
Right to data portability
If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to receive your personal data provided to the Company.
You are entitled to request that your personal data be transferred directly from the Company to another controller, where technically feasible. Your right to erasure is not affected by exercising your right to data portability. The right to data portability does not affect the rights or freedoms of anyone else.
Right to object
You have the right at any time to object to the processing of personal data about you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on these legitimate interests. If we can demonstrate compelling legitimate grounds for processing personal data that outweigh your rights, freedoms, and interests, or that serve to establish, exercise, or defend legal rights, we may continue processing.
Regarding direct marketing, you have the right at any time to object to the processing of your personal data.
Right to withdraw consent
You may withdraw your consent for us to process your personal data at any time. This will not affect the legality of processing that relied on your consent prior to withdrawal.
You are entitled to lodge a complaint with the supervisory authority that oversees you.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding the processing of personal data within the European Union.
European Union and Member State laws may limit your rights regarding personal data about you, as detailed in this section.
We will provide the requested information within one month of receiving your request. The timeframe may be extended by up to two months if necessary, depending on the nature and volume of requests. We will notify you of any extension and the reasons within one month of receiving your request.
Unless doing so would conflict with section 13 of this agreement, the information you request will be provided at no cost. If your request is unjustified, excessive, or repetitive, we may charge a reasonable administrative fee to cover the costs of providing the information or taking the requested action. We may also decline to act.
If we have doubts about the identity of the person making the request, the Company may